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Reference Model

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Revenue and cost based activities to let your business grow and improve its maturity
The TSG business model. Empower your IT Service Management & Delivery Organization.
  • You act as Service Provider in the market? Grow more rapidly¬†and build new IT Services to extend the current Service Chain
  • You are a captive IT Service Organization? Become more competitive and customer focused
  • Opening new markets (internal and external)
  • Increasing the service portfolio
  • Alliances, MBO, JV, Carve Outs


  • Reduction of service cost per unit
  • Increase the degree of automation
  • Standardization of processes
  • Utilization of synergies
  • Reduction of fix costs